The Way Undercover Filming Uncovered a £28m Timeshare Scam

Prosecutors have labeled it as a major frauds of its nature in the UK.

A total of 14 people have been sentenced for their part in a £28m conspiracy to cheat over 3,500 timeshare investors.

The victims were eager to get out of decades-old holiday ownership agreements and tried to find support.

The majority were in the age range of 60 and 80. In excess of 500 of them lost in excess of £10,000, and a single victim paid more than £80,000.

Those victimized were exposed to high-pressure sales meetings extending for six hours. They were left out of pocket, owning worthless fake "rewards" and continued to be locked into high-priced timeshare contracts they frequently were unable to use.

The Company At the Heart of the Deception

The company at the centre of the scheme was Sell My Timeshare (SMT). They took customers' funds to fund the owners' lavish way of life of exclusive education, high-end properties and personal aircraft.

The leader at the helm of the firm, the main defendant, was handed a seven-and-half year sentence in January for deceptive scheme.

In the latest development, his wife Nicola was one of the final three to learn their fate.

She was handed a two-year long deferred imprisonment at Southwark Crown Court after pleading guilty to financial crime.

The outcome represents a extended wait and represents a significant success for the people who spoke out, the police and prosecutors.

How the Probe Was Initiated

The first knowledge of SMT emerged during the summer of 2016. The role involved in the research department of a media outlet, creating documentary programmes.

A friend pointed out that his mother had inherited the use of a timeshare apartment in a European resort and, after years of holidays, had begun looking to exit the agreement.

It is important to recall how popular holiday ownership had evolved with UK travelers in the eighties and nineties.

Holiday ownership permitted families to use the identical property every year, or swap their weeks with fellow investors who had properties in different locations. Roughly 600,000 sun-lovers accepted that option.

The early surge was paired with a numerous stories about dishonest operators mis-selling properties. They appeared frequently on public interest broadcasts.

The standard vacation property deal bound owners for long periods.

In that period, those investors who had enjoyed their guaranteed place in the resort for a long time were advancing in years, and a large proportion were looking to wave goodbye to their holiday properties.

A number had health issues and were unable to visit their properties. A few just thought they'd achieved their goals from them. And some had passed away, in frequent situations passing on their loved ones to take over the deals - plus their regular contributions and service charges.

The Covert Probe Progresses

This was the situation the relative had been placed. She browsed the internet for options and discovered the company, a enterprise whose online presence promised to release her from her agreement.

Yet, having paid a fee and arranged an appointment with them, her loved ones had doubts.

Additional investigation revealed many victims saying they had paid money and achieved no result in return. In fact, they had lost money. Significant sums.

The investigative unit commenced probing what was occurring. It soon emerged that there were questionable operators active in the timeshare resale sector.

One lawyer had numerous client reports preparing to take action against the organization.

We spoke to clients who had used the firm and they all told the same story. They believed the business would purchase their timeshare away from them but when they participated in a session (for which they paid up front) they were informed there was no market for their property.

Rather, they were pushed - in fact compelled - to spend more money purchasing "the company's points system", linked to the outfit's parent company, the overarching entity.

What exactly these were was rather ambiguous. They sounded like a kind of currency, offering reduced-price holidays and benefits and retail offers.

And they were apparently "transferable with fellow investors, eventually.

Paying cash up front now would lead to an future return that would cover the firm's costs and allow the timeshare holder in profit, released finally from their burdensome deal.

Too good to be true? Indeed, it was.

A 'Bait-and-Switch Scam'

Assuming these reports were true, this was a large-scale fraud.

It's what is called a "bait-and-switch."

An operator - in this case the company - "attracts the consumer by advertising a particular product only to then state it cannot be provided, pushing the client in the direction of a different, lower-quality product or service.

Such practices are unlawful. Possessing all the evidence we had gathered, we presented the rationale to secretly film one of the organization's sessions.

This takes time, effort, and strong justifications for why this is the exclusive approach to obtain the data necessary to confirm deceptive practices.

Armed with that permission, our small team set up a meeting with one of the organization's staff in the location.

Posing as a ordinary individual hoping to get his mum free from her timeshare contract|holiday ownership agreement

Michael Dyer
Michael Dyer

Aria Vance is a seasoned casino strategist with over a decade of experience in gaming analysis and player guidance.